Ask THIS Instead: Typical Management Questions to Avoid and Why

Ask THIS Instead: Typical Management Questions to Avoid and Why

It’s a skill that everyone recognizes leaders need but it is that is rarely taught. Rooted in the instructor’s extensive research and experience of asking better questions, we teach you how to ask the better question. Whether you are wanting to improve your stakeholder interviews, lead better strategy or business planning discussions, enrich your 1:1 direct report meetings, or enhance the rigor of your decision-making meetings, this application-focused workshop will improve your fluency in the language of questioning.

Ask THIS Instead

Workshop Outcomes

  • Greater skills and agility in posing the questions.
  • Proficiency in choosing the question structure that best aligns with the situation.
  • Improved interpretation and listening skills – what are they really saying?
  • Richer dialogues in employee performance meetings.
  • Increased decision quality, decreased analysis paralysis.
  • Increased commitment to decisions.
  • Deeper understanding of a client’s perspective of the problem to be solved.

Who Should Attend?

  • Team leaders
  • Entrepreneurs seeking to understand their target market
  • R&D or technical departments aspiring to improve the uptake of their designs with business units
  • Organizational members desiring to enhance stakeholder relationships
  • Sales managers needing to draw out their client’s value drivers
  • Coaches and consultants
  • Meeting and process facilitators

Workshop Modules (time dependent)

  • The neuroscience behind why questions work the way they do.
  • Introduction to the essential question structures. The dos and don’ts of asking.
  • Principles of effective questioning: why what you want to know is not the question you ask. Learning to structure the question.
  • Principles of effective questioning: learning how different question structures drive different kinds of thinking.
  • Application of questioning skills: mock stakeholder/customer interviews. What are the underlying drivers? What’s the problem that needs to be solved?
  • Application of questioning skills: decision board meeting transcript assessment. What’s the better question that should have been asked and where should it have been asked?
  • Learning to listen differently: the flip side of the question coin.
  • Application of questioning skills: participant determined.

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