The Learning Center

The Learning Center

Ask THIS Instead
A Weekly Blog on the Better Questions to Ask and Why

How “Why” Can Crumble the Foundation of Psychological Safety

As I often emphasize, words matter. And the simple word “why” can REALLY matter. Discover how this three-letter word can transform a well-intended post-project or safety review into a contentious debate. Curious to learn more about how to navigate this? Check out this week’s blog!

Reverse Searing: Why NOT Following the Process Can Pay Off

Too often teams are essentially force-marched through a problem-solving or decision-making process that is at odds with where they are at. This can result in disengaged participants and curtail innovative thinking. This article highlights the importance of making the process work for you for better team and business outcomes.

Connecting the Dots: On Becoming WICKEDLY Innovative

We frequently hear that brainstorming is a wonderful way to create new ideas. It turns out it’s a poor route. What should be done instead? Leverage the excellence of the brain by connecting the dots to boost innovation.

Stop Speaking in Solutions! Improve Your Game by Focusing on the Problem Instead

To what extent do you spend time exploring the specific problem to be solved before leaping into a focus on the solution? If you don’t, you risk experiencing the prevalent and dismal 60-80% implementation failure rate associated with organizational initiatives such as data analytics, DEI, and HR programs.

Maximizing Return on Investment for Face-to-Face Meetings: Essential Tips

Face-to-face meetings are the most expensive form of communication. Are you getting the full value from this investment when you hold a meeting? Do you even need to meet? Using these tips ensures you are getting the best return for your meeting investment.

Enhancing Idea Evaluations: Why Narratives Promote Better Questioning

What are the better questions that should be asked when evaluating proposals? Learn why requiring narratives instead of PowerPoint during presentations assists leaders in asking the questions that enhance the rigor of idea evaluation reviews.

Learning to Listen Below the Words: The Flip Side of the Question Coin

Listening “below the words” gives insight into a person’s underlying motivations and informs the better question.

Words Matter: The Risk of Using Words Like Risk

Do you lead risk or uncertainty assessment workshops? You might want to get a reading on the various interpretations of certain words in your meeting room.

Three Questions To Avoid in Meetings: Part II

Why asking meeting participants “Does everyone understand this?” fails to illuminate the understanding they are making.

Three Questions to Avoid When Leading a Meeting: Part I

What are the 3 most commonly asked meeting questions you might want to avoid? Learn small tips that make large differences in getting the input you seek as a facilitator or leader.

Building the Conversational Bridge Image
Building the Conversational Bridge Image

Build the Conversational Bridge with Clients

When you are trying to get someone to buy your idea or support your initiative, how do you begin?

User engaged and smiling at her laptop screen
User engaged and smiling at her laptop screen

Blind Trust: Techniques for Working in the Virtual World

Learn 5 powerful techniques for running a better virtual meeting.

Oil pumpjack representing untapped potential.
Oil pumpjack representing untapped potential.

Enhanced Engagement Techniques

To what extent does the knowledge and ideas in your meeting room go un-tapped? Learn 6 powerful techniques for tapping into the knowledge present in your meetings.

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