Seeking Alignment? Beware the Polite “Yes”
Think your team is 100% aligned behind your initiative, only to later hear the talk of dissent or note that no progress is being made? Are you mistaking a “yes” spoken in a meeting for commitment? What’s the better question that could be asked to ensure you are not simply the receiver of the polite yes in a critical conversation?
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Words Matter
I have a passion for how people use words and the process by which they make meaning from those words. Why the interest? Because words matter. The choice of one poor word can quickly send a meeting down an unproductive …
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The Three Most Useless Meeting Questions – Part One
What are the 3 most useless questions in a meeting?
Learn small tips that make large differences in getting the input you seek as a facilitator or leader.
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Have A Nice Weekend?
Conversational greeting rituals help us connect with people every day. Take it a step deeper and see how conversational analysis can help you gain insight by listening below the words.
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Overcoming the Odds of Implementation – Part One
People often tend to speak in solutions without even thinking about the problem or quesiton that is driving those solutions. Learn how to fall in love with the problem and persevere at understanding its essence.
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If You Only Had 5 Minutes…
If you only had 5 minutes with a stakeholder, what question would you ask?
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Build the Conversational Bridge with Clients
When you are trying to get someone to buy your idea or support your initiative, how do you begin?
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Blind Trust: Techniques for Working in the Virtual World
Learn 5 powerful techniques for running a better virtual meeting.
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Enhanced Engagement Techniques
To what extent does the knowledge and ideas in your meeting room go un-tapped? Learn 6 powerful techniques for tapping into the knowledge present in your meetings.
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