In a pivotal scene from the 2011 movie Moneyball, Billy Beane (Brad Pitt), general manager of the failing Oakland Athletics baseball team, asks a room full of scouts grappling with the loss of key players and a limited budget, “What’s the problem that we are trying to solve?”

People often tend to speak in solutions without even thinking about the problem or quesiton that is driving those solutions. Learn how to fall in love with the problem and persevere at understanding its essence.