Katherine Rosback

Katherine Rosback

Seeking Alignment? Beware the Polite “Yes”

Think your team is 100% aligned behind your initiative, only to later hear the talk of dissent or note that no progress is being made? Are you mistaking a “yes” spoken in a meeting for commitment? What’s the better question that could be asked to ensure you are not simply the receiver of the polite yes in a critical conversation?

Words Matter

I have a passion for how people use words and the process by which they make meaning from those words. Why the interest? Because words matter. The choice of one poor word can quickly send a meeting down an unproductive …

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The Three Most Worthless Questions – Part II

A few weeks ago, I posted about one of the three most worthless questions to ask in a meeting: “Does anyone have any questions?” Today I look at the second of those questions: “Does everyone understand this?” Such questions waste …

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Have A Nice Weekend?

Conversational greeting rituals help us connect with people every day. Take it a step deeper and see how conversational analysis can help you gain insight by listening below the words.

Brainwriting

Brainwriting is a powerful tool that mitigates a group’s tendency to repeat what others have stated (known as groupthink) and lessens the negative effects of certain cognitive and motivational biases that can be detrimental to team effectiveness and decision quality.

A batter knocks one out of the park.

Overcoming the Odds of Implementation – Part One

People often tend to speak in solutions without even thinking about the problem or quesiton that is driving those solutions. Learn how to fall in love with the problem and persevere at understanding its essence.

What’s Wrong With Using The Weighted Criteria Method

We are always making decisions., whether it’s which of the 31 flavors of ice cream to scoop or how to use millions in a capital allocation project. Is the Weighted Criteria Method the answer? Or are there better questions to ask?

What’s WRONG With Being Data-Driven?

The plethora of journal articles points to the value of becoming data-driven. But an even greater number point to why these data projects are failing. Why does this make perfect sense? What are the questions that data project leaders are …

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DEI and Racism in the Workplace

Diversity, Equity, and Inclusion (DEI) initiatives in the workplace continue to produce less-than hoped for outcomes. Research shows that despite well-intended efforts, the needle has barely moved. To what extent are organizations asking the wrong question to the wrong people? …

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