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Seeking Alignment? Beware the Polite “Yes”

Think your team is 100% aligned behind your initiative, only to later hear the talk of dissent or note that no progress is being made? Are you mistaking a “yes” spoken in a meeting for commitment? What’s the better question that could be asked to ensure you are not simply the receiver of the polite yes in a critical conversation?

Words Matter

I have a passion for how people use words and the process by which they make meaning from those words. Why the interest? Because words matter. The choice of one poor word can quickly send a meeting down an unproductive …

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Have A Nice Weekend?

Conversational greeting rituals help us connect with people every day. Take it a step deeper and see how conversational analysis can help you gain insight by listening below the words.

A batter knocks one out of the park.

Overcoming the Odds of Implementation – Part One

People often tend to speak in solutions without even thinking about the problem or quesiton that is driving those solutions. Learn how to fall in love with the problem and persevere at understanding its essence.

Oil pumpjack representing untapped potential.

Enhanced Engagement Techniques

To what extent does the knowledge and ideas in your meeting room go un-tapped? Learn 6 powerful techniques for tapping into the knowledge present in your meetings.

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